What Is Your Computer Valet Door-2-Door service

When you’re looking for an easy way to get your computer working again without added cost, Mad Dog’s Computer Valet Door-2-Door pickup and return service is the way to go! Pickup and return are totally FREE.  Services are flat rate just like they  were in our former shop.

Here’s how it works 

1. Contact us (phone, email, etc.) and arrange a time and place for us to meet you to pick up your computer.  It could be your home, office or any other convenient location.
2. Disconnect your computer.  On desktop computers, we don’t need any cords or other accessories.  On laptops, we need the power adapter.
3. When we arrive, sign the work order and hand us your computer
4. We’ll perform diagnostics to determine the cause of the problem(s) and then contact you with the diagnostic results and estimate for the necessary/requested services for your computer.
5. When your computer repairs are complete, we’ll contact you to arrange the return of your repaired computer.
6. When we arrive, sign and pay the invoice (CASH or card).
7. After we leave, hook up your computer and have a good time.

If you need assistance disconnecting your computer, reconnecting your computer or any other services at your location, we’re happy to provide them at our regular on-site hourly rates.

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The Mad Dog

Starting in the computer industry in 1978, I’ve seen a lot of changes over the years. I started when RAM was measured in kilobytes (1,000 bytes) instead of gigabytes (1,000,000,000 bytes). Also before e-mail and before the IBM PC. I started way before Windows and in fact when a client first asked about Windows 3.0, I laughed to myself and wondered why anyone would want to use that instead of DOS! I started in the industry before the Internet became widely available and before hard drives had reached homes and small businesses. In this industry, I’ve setup and operated national and international computer networks and provided support to over 10,000 computer users. In my years, I’ve built over 5,000 custom computers and repaired over 15,000 more. I’m a MCSE (Microsoft Certified Systems Engineer), a MCSA (Microsoft Certified Systems Administrator) and a MCP (Microsoft Certified Professional).

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