What apps are being talked about? Little things like anti-virus software, Microsoft Office including Word, Excel, and Outlook, Acrobat Reader, network connections to servers, online backup programs, printer software and, sometimes, the software necessary to connect you to the Internet which you will need to download and reinstall all of the software that has just been removed. Licensing and configuration information will probably also be gone so you may have to spend a lot of money repurchasing apps (software) if you don’t have all of the necessary installation information. If you use Outlook for your email, all of your account information will be gone along with the details needed to connect to your email service. Your emails, calendar and contacts might go away as well.
Microsoft’s wording for the Windows Refresh sounds kind and reassuring and doesn’t sound like anything to be concerned about. In reality, a Windows Refresh is something to use as a NEARLY LAST RESORT. It should be avoided if at all possible.
After performing a Windows Refresh, you’ll definitely need to be booking a day at the spa to recover your sanity while sending your system off with the computer guru A.K.A. Andrew at Mad Dog Computer.