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Starting in the computer industry in 1978, I’ve seen a lot of changes over the years. I started when RAM was measured in kilobytes (1,000 bytes) instead of gigabytes (1,000,000,000 bytes). Also before e-mail and before the IBM PC. I started way before Windows and in fact when a client first asked about Windows 3.0, I laughed to myself and wondered why anyone would want to use that instead of DOS! I started in the industry before the Internet became widely available and before hard drives had reached homes and small businesses. In this industry, I’ve setup and operated national and international computer networks and provided support to over 10,000 computer users. In my years, I’ve built over 5,000 custom computers and repaired over 15,000 more. I’m a MCSE (Microsoft Certified Systems Engineer), a MCSA (Microsoft Certified Systems Administrator) and a MCP (Microsoft Certified Professional).